Thanks for the excellent job you did installing our windows. Your concern for customer satisfaction was evident right from our first meeting. You fairly and graciously accommodated changes we requested during the course of the project. We were kept updated on the scheduling and the job was completed as planned. Since I tend to be very critical about workmanship (given my background as a machinist and also a fine furniture maker), my opinion of your work is not to be taken lightly. You are a professional, friendly group of craftsmen who care about accuracy, neatness, design detail and subsequently customer satisfaction (plus a sense of humor that is refreshing). These are qualities that are too often lacking in the modern business world. Keep up the good work.
Ken Osborne
Posted on Monday, April 12th, 2010 at 9:52 pm

