The windows crew was responsive and efficient in the manner of which they replaced my windows. I do love the work, it looks absolutely amazing!!! The rec-room has just been transformed by the excellent craftsmanship and work. I'm so happy with it. I'm not planning to sell soon. Maybe within the next five years, but not shorter term than that -- I have to get some enjoyment out of my new windows! :o)

We would like to take a moment and tell you how satisfied we are with both the product and the service we received from Keystone Windows & Doors.
 
From the moment we engaged with you about our desire to preserve the character of our 1930's house, you listened and cared right along with us. Your competitors did not rise to that level of customer service. 
Your experience with older homes is what intrigued us, your sincerity about it made us trust your recommendations on the right windows to install in our home.   Michelle and I both new we were dealing with a company that cares about the character of a house and would find the right product to match it. And you did.  

The most often repeated compliment we get is how well the Milgard wood-clad Retrofit windows preserve the character of our classic home's wood trim on the inside and how attractive they are from the curbside (fiberglass exterior).  They were not the cheapest option nor the most expensive...but they were the right option.  They were the right product for our home.
 
We were also impressed by the teamwork from the critical measurements (done so very accurately!) all the way through the install.  The installers did beautiful work, were courteous, amiable and professional. They also finished early without sacrificing any quality. In fact, we felt like they were approaching the installation  as if it was their own home.  They were even kind and protective of our pet cat, which we appreciated very much.
Hat tip to your team, they were simply the best contractor experience we have had to date.  If we can ever be a reference for Keystone we would be honored to do so. If we need more window work done (or any of our friends), you know we will be calling on Keystone.
 
Thanks again for helping us to make our house more beautiful, we could not be happier with your work.

Thank you for your personal attention to my mother’s window problems. Your prompt, kind manner is greatly appreciated.

 

Dear Michan, Rob, Kyle, Nick, Collin, Francisco, Diego, & the rest of the Keystone Windows Co.

Thank you so very much for everything – all the hard work on our windows & doors, the excellent customer service/support and the “going the extra mile for us attitude”. – we love our new windows and doors and our house feels so much warmer. The contrast from before/after is striking! [Nick- Thanks for you excellent work and very personal & personable service. Thank you for pointing out and fixing our siding - we will paint soon so it will all match!]

We are so very pleased with how everything turned out and are looking forward to working with you all again soon when we start the remodel of our kitchen/living area and the addition of our master suite! We hope it’ll be soon – we’re looking at late 2006/ early 2007!

Again, we appreciate all you have done for us – each and every one of you! Thank you so very much!

 

"We would like to express our great appreciation for Keystone Home Construction Inc. Their work in our home has added security and comfort into our lower level. We had asked Michan to produce a unique window for us, incorporating our old rusty window's style with a new, more secure window that could resist rust and could be painted to our custom color. It was no problem for their crew and thanks to their wonderful work and flexible approach in customizing the window to our needs, we now have high security, hand-leaded, fiberglass windows that look great (and have received many compliments.) My husband and I would recommend Keystone for even the most difficult of jobs. Their window choice is vast, prices were the best of all four of our estimates, and in fact, they were the only company that would produce the thickness that we requested for the lead that was to mimic the replaced windows. We are extremely happy with our windows."

 

"I just wanted to thank you for a job well done. We're thrilled with the results and certainly very happy that we crossed paths. We look forward to having you back to do a few more things like the front door and kitchen door in the future so as soon as you have the time to come out and give us a bid on that and pencil us in on your calendar, that would be great. Thanks again, and we sure appreciate everything you did for us."

 

"We would like to thank all of you at Keystone Windows and Doors for your courtesy, professionalism and aim to please. We would not hesitate to call you again and would be happy to recommend you to anyone who could benefit. Thank You!"

 

"A couple years ago, we bought a home in Kirkland that we love. The biggest problem with the house was the 23 year-old ugly, single pane aluminum frame windows. At the end of 2003, we began interviewing window companies. The process was not easy, and we had a hard time believing we would get the windows we wanted.

In February 2004, I met Rob and Michan Rhodes, owners of Keystone Windows and Doors, Inc. I found their very professional Web site on the internet and I called to make an appointment for a free estimate. Michan showed us a lot of great pictures and references from previous jobs, and generated an estimate for us on her laptop.

From the beginning, I felt that I could trust this company, but we were still nervous about the quality of workmanship and the windows we would be getting. It was a huge project. We had 26 windows to replace. Michan presented us with a list of customers we could contact that would be more than happy to give references for Keystone Windows and Doors, Inc. We scheduled an appointment to see the company's previous jobs. Customers of Keystone Windows and Doors, Inc. told us about the high quality windows and workmanship, a clean work environment and friendly experience. We visited a few houses and we were very pleased with what we saw. We scheduled an appointment to replace our windows. On Monday (the first day of the replacement process), I came home from work and didn't see any remodeling mess. I actually thought no one had come that day, and figured they would probably come tomorrow. Then I went to back of my house and couldn't believe my eyes. There were new windows, beautiful new windows and my house was as clean as I had left it in the morning. I immediately fell in love with my new windows. Michan called that night, and she asked me if everything was ok. My answer was: Michan, I love, I love, I love my new windows, it is more than I expected! Over the next few days my Kirkland house started to look like a million dollars. Every day when I came home from work, my house was clean, with absolutely no remodeling mess. When the job was done we were so happy and pleased. I was ready to hug all the employees of Keystone Windows and Doors, Inc.

We highly recommended Keystone Windows and Doors, Inc. for any big or small projects. They will provide smart solutions, high quality workmanship, clean surroundings, and a friendly atmosphere. My outstanding experience replacing our windows with Keystone Windows and Doors, Inc. makes me sad for one reason, I have no more windows to replace.

Rob and Michan, thank you so much for your hard and honest work. It is highly appreciated!"